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Terms & Conditions

Terms & Conditions

Promotional Offers

General Terms: Valid on available inventory only during the promotional time frame. Offers cannot be applied to previous purchases placed more than 21 days prior to promotional time frame. Discounts apply to product cost only and are not applicable to taxes, repairs, quote cost, or shipping. Not valid for gift cards, cash or cash equivalent. Cannot be combined with other offers. Offers are non-transferable and subject to change or end without notice. See promo specifics for exclusions, unless otherwise specified, promotional offers may exclude Gift Cards, New grade products, Like New grade products, Like New Minus grade products, Protection Plans, and some product models. Teleconverters and lens conversion optics are included in Lens category promotions and are excluded from Accessory category promotions.

Excludes KEH product models:

Free Shipping

We offer free standard ground shipping on qualifying orders of $75 or more. Free standard ground shipping excludes Hawaii, Alaska, APO, and/or international addresses.

Affirm Financing

Subject to credit approval. Rates from 10-30% APR for 3, 6, and 12-month terms based on creditworthiness. Previous purchases are ineligible for offer. For purchases under $100, limited payment options are available. Credit check may be required. Affirm loans are made by Cross River Bank, a New Jersey-chartered bank, Member FDIC. Read more about Affirm. Promotional rates may be limited to carts that include specific qualifying products.

Sell Your Gear Quotes

If we receive your items and none are eligible for payment by KEH, the Purchasing Department will reach out to you to determine whether you want to recycle your gear or if you want us to send it back to you. If we are unable to reach you after 3 tries or should you not include your contact information in the package, we will assume you want to recycle or donate your gear. If you sell your gear to KEH and you elect to receive your payment via a KEH gift card, the value of your gift card will be 5% more than your standard quoted price. If you select the Accept Price feature and your item(s) is found to be in a lower condition than quoted, but within the accepted range, payment will be automatically issued via the selected option.

Front Door Pickup

Quotes submitted within the contiguous United States are eligible to receive a prepaid FedEx shipping label. At this time, the prepaid FedEx shipping label is not valid if shipping from Hawaii, Alaska, APO or international addresses. To arrange Front Door Pickup please contact our team at 1-800-DIAL-KEH. Free Front Door Pickup is only available inside the contiguous United States and requires a KEH quote offer of $300.00 or greater.

Legal Compliance

You may not use our website or our services to sell or purchase products or engage in other activities if you are the subject of U.S. sanctions or other applicable sanctions of other countries to the extent consistent with U.S. law. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software, technology, and services. You represent, warrant and covenant that you have not and will not cause KEH or its affiliates to be in violation of any applicable state, federal, domestic, foreign, or international anti-corruption, anti-bribery, anti-kickback, anti-fraud, anti-money laundering, anti-terrorist financing, export control, sanctions, embargo, import control, customs, tax, or other law, regulation, government or executive order, or judicial or administrative decision or determination.